Windows · Known issues
KB5121003: RGB lighting drivers can make games unresponsive
Microsoft added a known issue for Windows 11 24H2 and 25H2 systems that use certain RGB-lighting components or low-level drivers such as inpoutx64.
What changed
After KB5121003, affected games can become unresponsive, close without notice, raise EXCEPTION_ACCESS_VIOLATION or restart the device. Microsoft names ARC Raiders, MARVEL Tōkon: Fighting Souls and THE FINALS among reported examples.
Why it matters
Endpoint teams need to distinguish this investigated interaction with RGB-related drivers from a general Windows or game failure before broad deployment to affected hardware.
Known limitations
- Microsoft is investigating the interaction and has not published a mitigation yet.
Now check
- Inventory RGB-control software and drivers with names similar to inpoutx64 in the Windows 11 pilot ring
- Test affected applications on builds 26100.9168 and 26200.9168 before broad deployment
- Collect a Feedback Hub report with Windows key + F and monitor the KB for updated guidance