Windows · Product news

USB audio devices might fail to start or produce no sound

Some USB Audio Class 1.0 devices display Code 10 or fail in multichannel audio modes after installing the Sept. 8 update

What changed

0 devices display Code 10 or fail in multichannel audio modes after installing the Sept. 8 update.

Why it matters

The issue can disable USB Audio Class 1.0 devices used for meetings, rooms and specialist audio after the September Windows update.

Known limitations

  • Availability, prerequisites and rollout scope remain authoritative in the linked Microsoft documentation.

Now check

  • Identify USB Audio Class 1.0 devices on systems with KB5124008
  • Apply and verify the Microsoft mitigation on representative affected devices
  • Retest device start, sound output and multichannel audio before broad rollout

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